Retail

Match the Device to the Work

TLK25 wearable devices offer a compact, earpiece-based option for sales associates and customer service personnel. Choose Wi-Fi-only or LTE and Wi-Fi models based on coverage needs and where employees work.

The Motorola Solutions TLK200 gives receiving, stockroom, facilities and loss prevention teams a dedicated handheld radio. Its rugged design suits roles that move between back-of-house areas, loading docks and outdoor pickup locations. Compatible earpieces help staff hear messages discreetly.

Coordinate the Moments That Shape Service

• Check product availability while staying with the customer.
• Request replenishment from the stockroom or receiving area.
• Call for checkout, fitting room or customer pickup assistance.
• Notify the appropriate team about a spill, maintenance issue or security concern.

Connect Managers Across Locations

Regional and store managers can use the WAVE PTX Mobile App on compatible smartphones to join authorized conversations. WAVE PTX Dispatch provides a centralized option for organizations coordinating multiple stores or support teams.

Where compatible MOTOTRBO systems are already in use, an interoperability solution can connect selected users. Give each employee access to the workgroups needed for their responsibilities.

Plan for a Busy Store Environment

Evaluate coverage on the sales floor, in stockrooms and around pickup and loading areas. Choose accessories that are practical for employee turnover, device sharing and shift changes.

Optional SafeGuard features on supported devices can help designated personnel manage urgent alerts. Align those features with store policies, staff training and established response procedures.

Build a Communication Plan for Your Stores

Discuss your store layout, staffing and locations to select devices and subscriptions that support customer service and daily operations.

Explore TLK25 Wearables Explore TLK200 Radios Discuss Retail Communications